Privacy Policy – Virtual Xone LLC

Virtual Xone LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed
to protecting your personal information. This Privacy Policy explains how we collect, use,
and safeguard your information when you interact with our services, website, or
communications, including SMS/text messaging.

1. Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Billing or payment information (if applicable)
• Any information you provide through forms, registrations, or communications

We may also collect technical data such as IP address, browser type, and usage data when
you interact with our website.

2. How We Collect Information

We collect information in the following ways:

• When you fill out forms on our website
• When you register for services
• When you contact us via email, phone, or SMS
• When you opt in to receive communications from us

3. How We Use Your Information

We use your information to:

• Provide and manage our services
• Communicate with you (including via SMS, email, or phone)
• Send updates, notifications, and support messages
• Improve our services and customer experience
• Comply with legal and regulatory requirements

4. SMS Communications & Consent

By providing your phone number and opting in, you consent to receive SMS messages from
Virtual Xone LLC. These messages may include:

• Conversational messages
• Service updates
• Notifications
• Promotional messages (if applicable)

Message frequency may vary. Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying:

• STOP – to unsubscribe
• HELP – for assistance

We only send SMS messages to users who have provided express consent, as required by
industry regulations.

5. SMS Consent & Data Sharing

• No mobile opt-in or text message consent will be shared with third parties or affiliates.
• Your phone number and SMS consent are used solely for communication with you.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following cases:

• With service providers who help us operate our business (e.g., messaging platforms)
• When required by law, regulation, or legal process
• To protect our rights, users, or services

7. Data Security

We implement reasonable technical and organizational measures to protect your personal
information from unauthorized access, disclosure, or misuse.

8. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes and enforce agreements

9. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of communications at any time

To exercise these rights, contact us using the details below.

10. Cookies and Tracking

We may use cookies and similar technologies to improve user experience and analyze website usage.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page
with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

Virtual Xone LLC
Email: Info@virtualxonellc.com
Address: 5900 Balcones Drive STE 100 Austin TX 78731

Optional SMS Terms Disclosure

By opting into SMS communications:

• You agree to receive SMS messages from Virtual Xone LLC
• Message frequency may vary
• Message and data rates may apply
• Reply STOP to opt-out
• Reply HELP for support
• View this Privacy Policy for details